Take Advantage of Unrivaled Expertise in Receivables Management
The result was miraculous. Over a five-month period, Xtend managed to reduce our A/R by over 50%. They were invaluable in their feedback to our billing staff and our follow-up staff... In my 30 years in healthcare, I have not worked with a more professional and cordial organization.
James Worrell, CFO, Pioneers Medical Center, Meeker, CO
Drawing on decades of experience in revenue cycle performance improvement, Xtend Healthcare Advanced Revenue Solutions has assembled a team of healthcare management consultant who can expertly evaluate your current systems and processes, compare your performance to national benchmarks, recommend best-practice improvements, and put measurement tools in place to evaluate effectiveness and performance.
Our areas of focus include:
We evaluate your processes and staff expertise levels, then recommend process improvements, options as appropriate for new technologies and revised position descriptions that streamline your business office functions. We also develop a specific management action plan (MAP) for your leadership team to ensure that changes are implemented in order of priority and that they remain on track.
After a detailed evaluation of your current scheduling process, structure and technology, we recommend improvements, including (as appropriate) the implementation of a centralized scheduling operation.
We evaluate current processes, technologies, staff education and other factors impacting the pre-admit /registration processes. We provide a management action plan (MAP) that incorporates staff education, new technology considerations, and policies and procedures to optimize effectiveness and efficiency of collecting required data.
We evaluate your existing processes, technology utilization, staff education and other factors impacting your specific organization. Then we provide a management action plan (MAP) with our recommendations, including policies and procedures to minimize errors and enhance the quality of information gathered.
We evaluate your processes, technologies, and staff education levels and provide a management action plan (MAP) that includes training to help you optimize the overall patient experience and to collect/resolve patient balances in an efficient, patient-centered manner.
After a thorough evaluation, we provide recommendations for enhancing workflows to maximize collection efforts and reduce denials. These recommendations may involve enhanced technology, automated tools, and training for your personnel.
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