Xtend Healthcare announces expansion in healthcare information management

HENDERSONVILLE, Tenn., August 14, 2017—Xtend Healthcare, a leading healthcare revenue cycle management company, announced the expansion of its Health Information Management (HIM) technology and consultancy services with the acquisition of ELIPSe.

Based in Los Angeles, California, ELIPSe specializes in electronic health records consulting, ICD-10 coding quality and auditing, interim HIM and coding management, and clinical documentation improvement (CDI) engagements, serving clients from coast to coast.

Xtend also announced the appointment of Elaine Lips, a 30-year industry veteran and founder and CEO of ELIPSe, to lead Xtend’s expanded HIM services. ELIPSe’s team of 22 employees—many who are recognized HIM subject matter experts—will also join Xtend.

“As the healthcare field evolves, information systems have become even more critical to delivering value and success for our clients,” said Mike Morris, president, Xtend Healthcare. “Our combined technology, HIM and coding expertise will allow us to provide our health system clients with an even broader and more integrated suite of services—essential in our fast-changing industry.”

Part of Navient since 2015, Xtend currently serves more than 130 hospitals, ranging from large teaching hospitals and urban medical centers to rural critical access hospitals. Over the past several years, Navient has expanded its footprint and focus to provide high-quality business processing services, including revenue cycle management, to additional client bases. This acquisition deepens Navient's offerings in the healthcare space and builds on the talents and success of its Xtend subsidiary.

About Xtend Healthcare

Xtend Healthcare is a revenue cycle management company focused exclusively on the healthcare industry. The company’s services range from full revenue cycle outsourcing, A/R legacy cleanup and extended business office to coding and consulting engagements. As part of Navient (Nasdaq: NAVI), Xtend taps the strength and scale of a large- scale business processing solutions company. Learn more at www.xtendhealthcare.net.

About Navient

Navient (Nasdaq: NAVI) is a leading provider of asset management and business processing solutions for education, healthcare, and government clients at the federal, state, and local levels. The company helps its clients and millions of Americans achieve financial success through services and support. Headquartered in Wilmington, Delaware, Navient employs team members in western New York, northeastern Pennsylvania, Indiana, Tennessee, Texas, Virginia, and other locations. Learn more at navient.com.


Patricia Nash Christel, 302-283-4076, patricia.christel@navient.com

We highly recommend Xtend Healthcare to any hospital or clinic in need of improved cash and revenue cycle metrics.

California Hospital

Even though the Xtend staff was focused on only the aged accounts, their excellent technical skills, collection techniques and ability to resolve accounts greatly enhanced our cash collections.

Colorado Hospital

Xtend management and staff displayed excellent technical competence and tenacity in pursuing the many billing/claim editing issues and account resolution/collection situations which needed to be addressed.

California Hospital

We needed a trustworthy partner that could provide a customized solution addressing our unique revenue cycle needs, guarantee results, use our specific processes and procedures, and respond quickly. Xtend delivered all of these.

Washington Hospital

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