All Xtend clients enjoy the benefit of our proprietary Automated Web-based Follow-Up (AWF) technology, which allows you, through access to insurance payers’ web portals, to determine in real time the status of all of your third-party accounts — and then to follow up on them automatically.
As a result, we help you significantly raise your staff productivity, reduce A/R days and improve cash flow.
AWF enables you to:
Even though the Xtend staff was focused on only the aged accounts, their excellent technical skills, collection techniques and ability to resolve accounts greatly enhanced our cash collections.
From the initial communication with your organization, we have found your team to be extremely professional, knowledgeable and prompt during our evaluation period.
We needed a trustworthy partner that could provide a customized solution addressing our unique revenue cycle needs, guarantee results, use our specific processes and procedures, and respond quickly. Xtend delivered all of these.
Our cash flow has been proof positive that the Xtend team is doing its job. We have experienced a 180-degree turnaround in such a short time.