Self-Pay Services: Strengthen your cash flow. And your patient relationships.

With implementation of the Affordable Care Act, many patients face higher self-pay balances that can affect your facility’s financial position. We have long experience helping hospitals manage their self-pay accounts. Along with deep experience, we offer you technology and best-practice processes that are beyond the capabilities of most hospitals.

Our approach can strengthen your cash flow while adhering to patient-centered processes that help you maintain and enhance your relationship with the community.

We offer a dedicated, 100% USA-based team of self-pay customer service collectors and bilingual customer service representatives — each with an average or 5+ years’ experience.

Our solutions — all based on your requirements, not ours — include:

They systematically worked old accounts and relatively new follow-up accounts equally. They kept constant contact with us, so we never questioned where they were within the process... I highly recommend their services for third-party outsourcing.

Colorado Hospital

From the initial communication with your organization, we have found your team to be extremely professional, knowledgeable and prompt during our evaluation period.

Colorado Hospital

Xtend has helped us increase our cash flow, reduce the days in A/R, and improve the efficiency of our business operations.

Colorado Hospital

We needed a trustworthy partner that could provide a customized solution addressing our unique revenue cycle needs, guarantee results, use our specific processes and procedures, and respond quickly. Xtend delivered all of these.

Washington Hospital

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