Self-Pay Services: Strengthen your cash flow. And your patient relationships.

With implementation of the Affordable Care Act, many patients face higher self-pay balances that can affect your facility’s financial position. We have long experience helping hospitals manage their self-pay accounts. Along with deep experience, we offer you technology and best-practice processes that are beyond the capabilities of most hospitals.

Our approach can strengthen your cash flow while adhering to patient-centered processes that help you maintain and enhance your relationship with the community.

We offer a dedicated, 100% USA-based team of self-pay customer service collectors and bilingual customer service representatives — each with an average or 5+ years’ experience.

Our solutions — all based on your requirements, not ours — include:

Extremely knowledgeable.

Midwest Hospital

We highly recommend Xtend Healthcare to any hospital or clinic in need of improved cash and revenue cycle metrics.

California Hospital

Xtend has helped us increase our cash flow, reduce the days in A/R, and improve the efficiency of our business operations.

Colorado Hospital

Xtend provided quality work, did a good job of following up on our accounts, and have been the best outsourcing partner we have ever worked with.

Washington Hospital

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