Self-Pay Services: Strengthen your cash flow. And your patient relationships.

With implementation of the Affordable Care Act, many patients face higher self-pay balances that can affect your facility’s financial position. We have long experience helping hospitals manage their self-pay accounts. Along with deep experience, we offer you technology and best-practice processes that are beyond the capabilities of most hospitals.

Our approach can strengthen your cash flow while adhering to patient-centered processes that help you maintain and enhance your relationship with the community.

We offer a dedicated, 100% USA-based team of self-pay healthcare receivable specialists and bilingual customer service representatives — each with an average or 5+ years’ experience.

Our solutions — all based on your requirements, not ours — include:

Xtend Healthcare very quickly deployed an on-site team and designated key service center directors/managers to position Mee Memorial Hospital and Clinics for immediate cash flow improvement.

California Hospital

A true business partner, delivered what they promised.
They solved an issue with Medicaid that had been ongoing for nine months. It took them two days to identify and correct.

Texas Hospital

Xtend management and staff displayed excellent technical competence and tenacity in pursuing the many billing/claim editing issues and account resolution/collection situations which needed to be addressed.

California Hospital

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