Xtend can place complete revenue cycle teams on site at any facility, for as long as it takes to reduce A/R backlogs, with a solution customized to meet your needs. No one else can "send in the Marines" like we can.
Our Proprietary Inventory Management System greatly improves effectiveness, consistency and quality in A/R work.
And our Automated Web Portal Follow-Up technology accesses payer websites so you can instantly know the status of all your third-party accounts.
We have advanced data encryption and security capabilities along with HIPAA compliance to ensure the security of patient healthcare information.
We not only are committed to client satisfaction; we've achieved it — as evidenced by the availability of references from 100% of Xtend clients.
As a business associate to healthcare providers, Xtend Healthcare understands the responsibility for ensuring that we protect all Patient Health Information (PHI) and Personally Identifiable Information (PII) with the same care and due diligence that our clients would. Therefore we utilize National Institute of Standards and Technology (NIST) and Health Insurance Portability and Accountability Act (HIPAA) guidelines to protect sensitive information resources. Listed below are some of the security measures and safeguards we have put in place to achieve compliance with the NIST and HIPAA standards.
Xtend provided quality work, did a good job of following up on our accounts, and have been the best outsourcing partner we have ever worked with.
Xtend Healthcare very quickly deployed an on-site team and designated key service center directors/managers to position Mee Memorial Hospital and Clinics for immediate cash flow improvement.
Xtend management and staff displayed excellent technical competence and tenacity in pursuing the many billing/claim editing issues and account resolution/collection situations which needed to be addressed.